Business Support Systems

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Business Support Systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers.

Together with Operations Support Systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS.

The acronym BSS is also used in a singular form to refer to all the Business Support Systems viewed as a whole system.