CISA Domain: 4-Information Systems Operations and Business Resilience

• 23% of exam

• 4.2 CISA: Information Systems Operations
  • 4.2.1 CISA: Management of IS Operations
    • Control Functions
  • 4.2.2 CISA: IT Service Management Frameworks
  • 4.2.3 CISA: IT Service Management
    • CISA: Service Level
    • CISA: Monitoring of Service Levels
    • CISA: Service Levels and Enterprise Architecture
  • 4.2.4 CISA: IS Operations
    • CISA: Job Scheduling
    • CISA: Job Scheduling Software
  • 4.2.5 CISA: Incident and Problem Management
    • CISA: Process of Incident Handling
    • CISA: Problem Management
    • CISA: Detection, Documentation, Control, Resolution and Reporting of Abnormal Conditions
  • 4.2.6 CISA: Support/Help Desk
  • 4.2.7 CISA: Change Management Process
    • Patch Management
  • 4.2.8 CISA: Release Management
  • 4.2.9 CISA: Quality Assurance
• 4.3 CISA: IT Asset Management
• 4.4 CISA: Information Systems Hardware
  • 4.4.1 CISA: Computer Hardware Components and Architectures
    • CISA: Processing Components
    • CISA: Input/Output Components
    • CISA: Types of Computers
    • CISA: Common Enterprise Back-end Devices
    • CISA: Universal Serial Bus
    • CISA: Memory Cards/Flash Drives
    • CISA: Radio Frequency Identification
  • 4.4.2 CISA: Hardware Maintenance Program
  • 4.4.3 CISA: Hardware Monitoring Procedures
  • 4.4.4 CISA: Capacity Management
• 4.5 CISA: IS Architecture and Software
  • 4.5.1 CISA: Operating Systems
    • CISA: Software Control Features or Parameters
    • CISA: Software Integrity Issues
    • CISA: Activity Logging and Reporting Options
  • 4.5.2 CISA: Access Control Software
  • 4.5.3 CISA: Data Communications Software
  • 4.5.4 CISA: Data Management
    • CISA: Data Quality
    • CISA: Data Life Cycle
  • 4.5.5 CISA: Database Management System
    • CISA: DBMS Architecture
    • CISA: Detailed DBMS Metadata Architecture
    • CISA: Data Dictionary/Directory System
    • CISA: Database Structure
    • CISA: Database Controls
  • 4.5.6 CISA: Utility Programs
  • 4.5.7 CISA: Software Licensing Issues
  • 4.5.8 CISA: Source Code Management
  • 4.5.9 CISA: End-user Computing
  • 4.6 CISA: IS Network Infrastructure
  • 4.6.1 CISA: Enterprise Network Architectures
  • 4.6.2 CISA: Types of Networks
  • 4.6.3 CISA: Network Services
  • 4.6.4 CISA: Network Standards and Protocols
  • 4.6.5 CISA: OSI Architecture
  • 4.6.6 CISA: Application of the OSI Model In Network Architectures
    • CISA: Local Area Network
    • CISA: Wide Area Network
    • CISA: Wireless Networks
    • CISA: Public “Global” Internet Infrastructure
    • CISA: Network Administration and Control
    • CISA: Applications in a Networked Environment
    • CISA: On-demand Computing
• 4.7 CISA: Auditing Infrastructure and Operations
  • 4.7.1 CISA: Enterprise Architecture and Auditing
  • 4.7.2 CISA: Hardware Reviews
  • 4.7.3 CISA: Operating System Reviews
  • 4.7.4 CISA: Database Reviews
  • 4.7.5 CISA: Network Infrastructure and Implementation Reviews
  • 4.7.6 CISA: IS Operations Reviews
  • 4.7.7 CISA: Scheduling Reviews
  • 4.7.8 CISA: Problem Management Reporting Reviews
• 4.8 CISA: Disaster Recovery Planning
  • 4.8.1 CISA: Recovery Point Objective and Recovery Time Objective
  • 4.8.2 CISA: Recovery Strategies
  • 4.8.3 CISA: Recovery Alternatives
    • CISA: Contractual Provisions
    • CISA: Procuring Alternative Hardware
    • CISA: Application Resiliency and Disaster Recovery Methods
    • CISA: Data Storage Resiliency and Disaster Recovery Methods
    • CISA: Telecommunication Networks Resiliency and Disaster Recovery Methods
  • 4.8.4 CISA: Development of Disaster Recovery Plans
    • CISA: IT DRP Contents
    • CISA: IT DRP Scenarios
    • CISA: Recovery Procedures
  • 4.8.5 CISA: Organization and Assignment of Responsibilities
  • 4.8.6 CISA: Backup and Restoration
    • CISA: Offsite Library Controls
    • CISA: Security and Control of Offsite Facilities
    • CISA: Media and Documentation Backup
    • CISA: Types of Backup Devices and Media
    • CISA: Periodic Backup Procedures
    • CISA: Frequency of Rotation
    • CISA: Types of Media and Documentation Rotated
    • CISA: Backup Schemes
    • CISA: Method of Rotation
    • CISA: Record Keeping for Offsite Storage
  • 4.8.7 CISA: Disaster Recovery Testing Methods
    • CISA: Types of Tests
    • CISA: Testing
    • CISA: Test Results
  • 4.8.8 CISA: Invoking Disaster Recovery Plans