American Airlines

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American Airlines....


  • Uses RPA (since 2000) with some 200+ Bots for Corporate Finance, Revenue Accounting, Financial Planning and Bank Accounting Reconciliation.
  • Accounts Payable
    • Vendor Reconciliation
    • 5FTE automated.
  • Billing & Payment
    • 750 hrs annual savings
  • HR
    • Hiring process
    • Generation of offer letters
    • Saving ~15 FTE from Talent team
    • Automation of quarterly Payroll Reports like 401K quarterly audit. Saving ~100+ hrs per quarter.
  • Cargo, Reservations and Ticket receipts
    • RES Alert - ~12 FTE effort automated
    • ADV 67 - miles added to passenger account.