Identify Benefits

Questions to consider:

• Are the benefits aligned with the organization’s strategic goals?
• Are the benefits—tangible, intangible, short-term, and/or long-term—explicitly defined in the business case?
• Does the business case outline how the benefits will be measured and when benefits are forecasted to be delivered?
• Are all project or program benefits documented in a benefits register and benefits realization roadmap?
• Have key stakeholders signed off on the benefits realization plan?
• Does governance take into account benefits management, including relevant acceptance criteria?
• Are project selection and/or funding decisions based on the impact to expected benefits?
• Have the benefits owners been consulted and confirmed?