Identify Benefits

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Questions to consider:

  • Are the benefits aligned with the organization’s strategic goals?
  • Are the benefits—tangible, intangible, short-term, and/or long-term—explicitly defined in the business case?
  • Does the business case outline how the benefits will be measured and when benefits are forecasted to be delivered?
  • Are all project or program benefits documented in a benefits register and benefits realization roadmap?
  • Have key stakeholders signed off on the benefits realization plan?
  • Does governance take into account benefits management, including relevant acceptance criteria?
  • Are project selection and/or funding decisions based on the impact to expected benefits?
  • Have the benefits owners been consulted and confirmed?