Product Information Management

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Product information management in Dynamics 365 Supply Chain Management is for creating and maintaining an enterprise product repository. This repository has the definitions of all the products an organization buys, stores, distributes, manufactures, and sells.

In an agile world where products must be quickly adapted to customer requirements, product definitions specify a set of products instead of distinct products. In Supply Chain Management, those generic products are known as product masters. Product masters hold the definition and rules that specify how distinct products are described and behave in business processes. Based on these definitions, distinct products can be generated. These distinct products are known as product variants.

Product Types

There are two product types:

  • Item: You buy items that you use for consumption or distribution resale. You include items in the production of manufactured bill of materials items.
  • Service: You use services, for example, to quantify hourly services.

There are three product subtypes:

  • Product: A product is a uniquely identifiable product. It serves as a core product that doesn't vary. That's why you can’t associate product dimensions with the definition.
    • Example: screwdriver, a carton of milk, piece of machinery
  • Product master: Product masters define how distinct products are described and how they behave in business processes. Based on these definitions, you generate distinct products. These distinct products are known as product variants. A product master is associated with a product dimension group and a configuration technology to specify the business rules. The product dimensions, such as color, size, style, and configuration, are a specific set of attributes that can be used throughout the application to define and track specific behaviors of the related products. These dimensions also help users search for and identify the products.
    • Example: clothing, such as a t-shirt
  • Product variant: Based on the choice of the configuration technology, you have two options. You can either predefine the product variant using the product dimensions of its master or configure it using a product configuration tool.
    • Example: various t-shirts that are available in multiple sizes and colors

Inventory Dimensions

At this point, a product designer creates the product dimension values needed for the variants. The Product Dimension values include:

  • colors (red, magenta, and green)
  • sizes (small, medium, and large)
  • styles (V-neck and round neck)

Once you define the product values, a product designer creates the variants, which combine the product dimensions into your specific options, such as:

  • red-small
  • red-medium
  • red-large
  • blue-small

Other Inventory Dimensions, such as storage and tracking dimensions, can be set up:

  • Storage dimensions - Control how items are stored and taken from inventory. By using storage inventory dimensions, you can manage inventory on a detailed level.
  • Tracking dimensions - Serial and batch numbers provide companies with the ability to trace their products through Supply Chain Management, which is essential for quality assurance purposes and when you deal with warranties for a product.