Team Management

Processes

• Small Team Management
  • Capability is important
  • Capacity Metrics
  • Efficiency, Quality
• Large Team Management
  • Culture, Processes are important.
  • Vision, Business Alignment
  • Quality of outcomes
• Team Matrix
  • Skills across a team
  • Strengths & Weaknesses

Techniques

• Reduce duplication of duties
• Understand motivations
• Pointman rotation
• Listen first
• Lead and they will follow
• Develop independent workers
• Building team culture

3Ps

• Proximity
• Performance
• Perspective

Topics

• Leading People
• Feedback Essentials
• Difficult Interactions
• Diversity